Privacy policy
- GENERAL PROVISIONS
- GROUNDS FOR DATA PROCESSING
- PURPOSE, BASIS, PERIOD AND SCOPE OF DATA PROCESSING IN THE ONLINE STORE
- DATA RECIPIENTS IN THE ONLINE STORE
- PROFILING IN THE ONLINE STORE
- THE RIGHTS OF THE PERSON WHO THE DATA CONCERNS
- COOKIES IN THE ONLINE STORE, OPERATIONAL DATA AND ANALYSIS
- FINAL PROVISIONS
1.1. This Online Store privacy policy is of informative character only, which means that it is not a source of obligations for Service Users or Customers of the Online Store. The privacy policy contains primarily rules for the processing of personal data by the Administrator in the Online Store, including the basics, purposes and scope of processing personal data and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store.
1.2. The Administrator of personal data collected via the Online Store is OLE.PL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA with its registered office in Poznań (address of the registered office and correspondence address: Wenecjańska 8/88, 61-101 Poznań, Poland and address for complaints and returns: OLE.PL Magazyn Gorlice, Chopina 58., 38-300 Gorlice, Poland) entered into the Register of Entrepreneurs of the National Court Register under KRS number: 0000650835; registry court in which the company's documentation is stored: District Court Poznań - Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register; Tax Identification Number: 7831750919; REGON: 36601213 and e-mail address: shop@sanitario.eu - hereinafter referred to as the "Administrator" and being at the same time the Online Store Service Provider and the Seller.
1.3. Personal data in the Online Store is processed by the Administrator in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free flow of such data and the repeal of Directive 95/46 / EC (general regulation on data protection) - hereinafter referred to as "GDPR" or "GDPR Regulation". Official version of GDPR.
1.4. Using the Online Store and making purchases is voluntary. Similarly, the provision of personal data by the User using the Online Store is voluntary, subject to two exceptions: (1) entering into agreements with the Administrator - failure to comply in cases and in the scope indicated on the Online Store website and in the Online Store Regulations and this privacy policy personal data necessary to conclude and execute the Sales Agreement or contract for the provision of Electronic Services with the Administrator results in the inability to conclude this agreement. Providing personal data in this case is a contractual requirement and if the data subject wants to conclude a given agreement with the Administrator, it is obliged to provide the required data. Each time, the scope of data required to conclude the agreement is indicated previously on the Online Store website and in the Online Store Regulations; (2) statutory duties of the Administrator - providing personal data is a statutory requirement resulting from generally applicable legal provisions imposing an obligation on the Administrator to process personal data (e.g. data processing for the purpose of keeping tax or accounting books) and failure to provide them will prevent the Administrator from performing these duties.
1.5. The Administrator takes special care to protect the interests of persons whose personal data are processed, and in particular it is responsible and ensures that the data collected are: (1) processed in accordance with the law; (2) collected for specified, legitimate purposes and not subject to further processing incompatible with those purposes; (3) factually correct and adequate in relation to the purposes for which they are processed; (4) kept in a form that permits identification of persons whom they concern, no longer than it is necessary to achieve the purpose of processing, and (5) processed in a manner that ensures adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, by appropriate technical or organizational measures.
1.6. Taking into account the nature, scope, context and purposes of processing as well as the risk of violating the rights or freedom of natural persons with different probabilities and seriousness of risk, the Administrator implements appropriate technical and organizational measures for processing in accordance with this Regulation and to be able to prove it. These measures shall be reviewed and updated where necessary. The Administrator uses technical measures to prevent the acquisition and modification by unauthorized persons of personal data sent electronically.
1.7. All words, expressions and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Seller, Online Shop, Electronic Service) should be understood in accordance with their definition contained in the Regulations of the Online Store available on the Online Store website.
2.1. The Administrator is authorized to process personal data in cases where - and to the extent that - at least one of the following conditions is met: (1) the data subject has consented to the processing of its personal data in one or more specific purposes ; (2) processing is necessary for the performance of a contract the data subject is party to or for taking action at the request of the data subject prior to the conclusion of the agreement; (3) processing is necessary to fulfill the legal obligation of the Administrator; or (4) processing is necessary for purposes arising from legitimate interests pursued by the Administrator or by a third party, except when the interests or fundamental rights and freedoms of the data subject, requiring the protection of personal data, prevail over those interests , in particular when the data subject is a child.
2.2. The processing of personal data by the Administrator requires each time at least one of the grounds indicated in point. 2.1 of privacy policy. The specific grounds for processing the personal data of Service Users and Customers of the Online Store by the Administrator are indicated in the next section of the privacy policy - in relation to a given purpose of personal data processing by the Administrator.
3.1. Each time, the purpose, basis, period and scope as well as the recipients of personal data processed by the Administrator result from actions taken by a given Service User or Customer in the Online Store. For example, if the Customer decides to make purchases in the Online Store and selects a personal collection of the purchased Product instead of a courier parcel, its personal data will be processed in order to execute the concluded Sales Agreement, but they will no longer be made available to the carrier performing the shipment at the request of the Administrator.
3.2. The Administrator may process personal data in the Online Store for the following purposes, on the following grounds, in periods and in the following scope:
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The purpose of data processing |
Legal basis for processing and data storage period |
The scope of data processing |
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Performance of the Sales Agreement or contract for the provision of Electronic Services or taking action at the request of the data subject, before concluding the above agreements |
Article 6 paragraph 1 let. b) of GDPR Regulations (performance of the contract) The data is stored for the period necessary to implement, expire or otherwise terminate the concluded contract. |
Maximum range: name and surname; e-mail address; contact phone number; delivery address (street, house number, apartment number, zip code, city, country), address of residence / business activity/seat ( if it is different from the delivery address) and bank account number. In the case of Service Users or Customers who are not consumers, the Administrator may additionally process the company name and tax identification number (NIP) of the Service User or the Customer. The specified range is maximal - in the case of, for example, personal collection, it is not necessary to provide the delivery address. |
|
Direct marketing |
Article 6 paragraph 1 let. f) of GDPR Regulation (legally justified interest of the administrator). The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than during the period of limitation of claims against the data subject, due to the business activity conducted by the Administrator. The limitation period is defined by the law, in particular the Civil Code (the basic period of limitation for claims related to running a business is three years, and two years for a contract of sale). The administrator cannot process data for direct marketing purposes in case of effective objection in this regard by the data subject. |
E-mail address |
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Marketing |
Article 6 paragraph 1 let. a) Regulation of the GDPR (consent) The data is kept until the data subject withdraws its consent for further processing of its data for this purpose. |
First name / company name, e-mail address |
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Customer's opinion about the concluded Sales Agreement |
Article 6 paragraph 1 let. a) GDPR Regulations. The data is kept until the data subject withdraws its consent for further processing of its data for this purpose. |
E-mail address |
|
Keeping tax books |
Article 6 paragraph 1 let. c) of Regulations of the GDPR in connection with art. 86 § 1 of the Tax Ordinance, i.e. of 17 January 2017 (Journal of Laws of 2017, item 201). Data is stored for a period required by law requiring the Administrator to store tax books (until the tax period expires, unless the tax laws provide otherwise) or accounting books (5 years, counting from the beginning of the year following the financial year which the data refers to). |
First name and last name; address of residence / business activity / registered office (if different from the delivery address), company name and tax identification number (NIP) of the Service User or Customer. |
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Establishment, claiming or defense of claims that may be raised by the Administrator or which may be raised against the Administrator. |
Article 6 paragraph 1 let. f) of Regulations of the GDPR. The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than during the period of limitation of claims against the data subject, due to the business activity conducted by the Administrator. The limitation period is defined by the law, in particular the Civil Code (the basic period of limitation for claims related to running a business is three years, and two years for a contract of sale). |
First name and last name; contact phone number; e-mail address; delivery address (street, house number, apartment number, zip code, city, country), address of residence / business / seat (if different from delivery address).In the case of Service Users or Customers who are not consumers, the Administrator may additionally process the company name and tax identification number (NIP) of the Service User or the Customer. |
4.1. The proper functioning of the Online Store, including for the implementation of Sales Agreements concluded, makes it necessary for the Administrator to use the services of external entities (such as, for example, software provider, courier or payment processing agent). The Administrator uses only the services of such processors, which provide sufficient guarantees to implement the appropriate technical and organizational measures, so that the processing meets the requirements of the Regulation of the GDPR and protects the rights of the data subjects.
4.2. The transfer of data by the Administrator does not take place in each case and not to all indicated in the privacy policy of recipients or categories of recipients - the administrator provides data only when it is necessary for the purpose of processing personal data and only to the extent necessary to achieve it. For example, if the customer uses a personal collection, its data will not be transferred to the carrier cooperating with the Administrator.
4.3. The personal data of the Service Users and Customers of the Online Store may be transferred to the following recipients or categories of recipients:
4.3.1. carriers / forwarders / courier brokers - in the case of a Customer who uses the Online Store with the delivery of the Product by post or courier, the Administrator provides the Customer's collected personal data to the selected carrier, forwarder or agent performing the shipment at the request of the Administrator to the extent necessary to complete the delivery of the Product to Customer.
4.3.2. entities handling electronic payments or credit card payments - in the case of the Customer who uses the online store with electronic payment or payment card, the Administrator provides the Customer's collected personal data to the selected entity servicing the above payments in the Online Store at the request of the Administrator in the scope necessary to handle payments made by the Customer.
4.3.3. suppliers of the opinion-giving survey system - in the case of the Customer who agreed to express an opinion on the concluded Sales Agreement, the Administrator provides the Customer's collected personal data to the selected entity providing a system of surveys expressing opinions on the concluded Sales Agreement in the Online Store on the Administrator's request to the extent necessary to express an opinion by the Customer using a system of survey.
4.3.4. service providers supplying the Administrator with technical, IT and organizational solutions enabling the Administrator to conduct business, including the Online Store and Electronic Services provided via it (in particular, computer software suppliers to run an Online Store, electronic mail and hosting provider and management software vendors) company and providing technical assistance to the Administrator) - the Administrator provides the collected personal data of the Customer to a selected supplier acting on its behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.
4.3.5. providers of accounting, legal and advisory services providing the Administrator with accounting, legal or advisory support (in particular accounting office, law firm or debt collection company) - the Administrator provides the collected personal data of the Customer to a selected supplier acting on its behalf only in the case and to the extent necessary to carry out the given the purpose of data processing in accordance with this privacy policy.
5.1. The GDPR Regulation imposes on the Administrator an obligation to inform about automated decision-making, including profiling referred to in art. 22 par. 1 and 4 of the Regulation of the GDPR, and - at least in these cases - about relevant information on the rules for their adoption, as well as the significance and envisaged consequences of such processing for the data subject. With this in mind, the Administrator provides in this section of the privacy policy information on possible profiling.
5.2. The Administrator may use profiling for direct marketing purposes in the Online Store, but the decisions made on its basis by the Administrator do not concern the conclusion or refusal to conclude a Sales Agreement or the possibility of using Electronic Services in the Online Store. The effect of using profiling in the Online Store may refer to, for example, granting a given person a rebate, sending a rebate code, reminding about unfinished purchases, sending a Product proposal that may correspond to the interests or preferences of a given person, or offering better terms compared to the standard offer of the Online Store . Despite profiling, a given person makes a free decision whether it will want to use the rebate received in this way, or better conditions and make a purchase in the Online Store.
5.3. Profiling in the Online Store consists in an automatic analysis or forecast of a given person's behavior on the Online Store website, e.g. by adding a specific Product to the shopping basket, browsing a specific Product page in the Online Store, or by analyzing the previous history of purchases in the Online Store. The condition of such profiling is the Administrator's having personal data of a given person in order to be able to send it, e.g. a rebate code.
5.4. The data subject has the right not to be subjected to a decision which is based solely on automated processing, including profiling, and has legal effects or substantially affects the person.
6.1. Right of access, rectification, restriction, deletion or transfer - the data subject has the right to request the Administrator to access its personal data, rectify them, remove ("the right to be forgotten") or limit the processing and has the right to object to processing and has the right to transfer its data. Detailed conditions for the exercise of the abovementioned rights are indicated in art. 15-21 of the GDPR Regulation.
6.2. The right to withdraw consent at any time - a person whose data is processed by the Administrator on the basis of expressed consent (pursuant to Article 6 paragraph 1 let. a) or art. 9 par. 2 let. a) Regulation of the GDPR) has the right to withdraw consent at any time without affecting the legality of the processing, which was made on the basis of consent before its withdrawal.
6.3. The right to lodge a complaint to the supervisory body - a person whose data is processed by the Administrator, has the right to lodge a complaint to the supervisory body in the manner and mode specified in the provisions of the Regulation of the GDPR and Polish law, in particular the Act on the Protection of Personal Data. The supervisory body in Poland is headed by the President of the Office for Personal Data Protection.
6.4. Right to object - the data subject has the right to object at any time - for reasons related to its particular situation - to the processing of its personal data based on art. 6 par. 1 let. e) (public interest or tasks) or f) (legitimate interest of the administrator), including profiling based on these provisions. In such a case, the administrator may no longer process such personal data unless it demonstrates the existence of legally valid grounds for processing that override the interests, rights and freedoms of the data subject or the grounds for determining, claiming or defending claims.
6.5. Right to object to direct marketing - if personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of its personal data for such marketing purposes, including profiling, to the extent that processing is related to such direct marketing.
6.6. In order to exercise the rights referred to in this point of the privacy policy, you can contact the Administrator by sending a relevant message in writing or by e-mail to the Administrator's address indicated at the beginning of the privacy policy or using the contact form available on the Online Store website.
7.1. Cookies are small text information in the form of text files, sent by the server and saved on the side of the person visiting the website of the Online Store (e.g. on the hard drive of the computer, laptop or on the smartphone's memory card - depending on which device is used visiting our Online Shop). Detailed information about cookies as well as the history of their creation can be found here: https://en.wikipedia.org/wiki/HTTP_cookie
7.2. The Administrator may process data contained in Cookies when users use the Online Store for the following purposes:
7.2.1. identification of the Registered Users as logged in to the Online Store and showing that they are logged in;
7.2.2. remembering Products added to the basket in order to place an Order;
7.2.3. remembering data from completed Order Forms, surveys or login details to the Online Store;
7.2.4. adjusting the content of the Online Store's website to the individual preferences of the Service Recipient (e.g. regarding colors, font size, page layout) and optimizing the use of Online Store websites;
7.2.5. keeping anonymous statistics showing how to use the Online Store website;
7.2.6. remarketing, i.e. the research on the behavior of visitors to the Online Store through anonymous analysis of their activities (e.g. repeated visits to specific websites, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their expected interests, also when they visit other websites on the Google Inc. Display Network and Facebook Ireland Ltd .;
7.3. Most web browsers available on the market accept cookies by default. Everyone has the possibility to define the terms of using cookies using the own browser's settings. This means that you can, for example, partially restrict (e.g. temporarily) or completely disable the option of saving cookies - in the latter case, however, it may affect some functionalities of the Online Store (for example, it may not be possible to pass the order path through the Order Form due to not memorizing the Products in the basket during the next steps of placing the Order).
7.4. Browser settings in the scope of cookies are important from the point of view of consent to the use of cookies by our online store - in accordance with the law, such consent can also be expressed through the settings of the web browser. In the absence of such consent, the browser's settings in the field of cookies should be changed accordingly.
7.5. Detailed information on changing cookies settings and their self-removal in the most popular web browsers are available in the help section of the web browser and on the following pages (just click on the link):
- in Chrome browser
- in Firefox browser
- in Internet Explorer browser
- in Opera browser
- in Safari browser
- in Microsoft Edge browser
7.6. The Administrator may use the Google Analytics services provided by Google Inc. in the Online Store. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA). These services help the Administrator analyze the traffic in the Online Store. The data collected is processed as part of the aforementioned services in an anonymised way (these are so-called operating data that prevent the identification of a person) to generate statistics helpful in administering the Online Store. These data are aggregate and anonymous in nature, i.e. they do not contain identification features (personal data) of visitors to the Online Store. Administrator using the above services in the Online Store collects such data as the source and medium of obtaining visitors to the Online Store and how to store them on the Online Store website, information on devices and browsers from which they visit the website, IP and domain, geographic data and demographic data (age, sex) and interests.
7.7. It is possible to easily block Google Analytics from information about User's activity on the Online Store website - you can install the browser plug-in provided by Google Inc. for this purpose available here: https://tools.google.com/dlpage/gaoptout?hl=pl.
8.1. The Online Store may contain links to other websites. The Administrator urges that after switching to other websites, one should read the privacy policy established there. This privacy policy applies only to the Administrator's Online Store.