Loyalty program
PROMOTION RULES
FOR CUSTOMERS OF THE ONLINE STORE OLE.PL
1. GENERAL PROVISIONS
1.1. The Organizer of the Promotion is OLE.PL APOLA LIMITED PARTNERSHIP with its headquarters in Poznań (registered office and correspondence address: ul. Rynek Wildecki 3/51, 61-546 Poznań and appropriate address for complaints and returns: OLE.PL Gorlice Warehouse, ul. Fryderyka Chopina 58, 38-300 Gorlice), entered into the Register of Entrepreneurs of the National Court Register under the number KRS: 0000650835; the registration court where the company's documentation is kept: Poznań - Nowe Miasto and Wilda District Court in Poznań, VIII Commercial Division of the National Court Register; NIP: 7831750919; REGON: 36601213 and e-mail address: sklep@ole.pl.
1.2. This Promotion is aimed at both consumers and other entities entering into sales agreements for Products with the Organizer.
1.3. The promotion is organized in the Online Store available at https://www.ole.pl/.
2. DEFINITIONS:
2.1. Terms used in these Regulations mean:
2.1.1. CUSTOMER – (1) a natural person who has full legal capacity, and in cases provided for by generally applicable laws also a natural person who has limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which the law grants legal capacity; - who intends to participate or participates in the Promotion.
2.1.2. CIVIL CODE – the Civil Code Act of April 23, 1964 (Journal of Laws No. 16, item 93 as amended).
2.1.3. ORGANIZER, SELLER – OLE.PL APOLA LIMITED PARTNERSHIP with its headquarters in Poznań (registered office and correspondence address: ul. Rynek Wildecki 3/51, 61-546 Poznań and appropriate address for complaints and returns: OLE.PL Gorlice Warehouse, ul. Fryderyka Chopina 58, 38-300 Gorlice), entered into the Register of Entrepreneurs of the National Court Register under the number KRS: 0000650835; the registration court where the company's documentation is kept: Poznań - Nowe Miasto and Wilda District Court in Poznań, VIII Commercial Division of the National Court Register; NIP: 7831750919; REGON: 36601213 and e-mail address: sklep@ole.pl.
2.1.4. PRODUCT – a movable item that is the subject of a sales agreement between the Customer and the Seller.
2.1.5. PROMOTION – Promotion for Customers organized by the Organizer in accordance with these Regulations.
2.1.6. REGULATIONS – these Promotion regulations.
2.1.7. ONLINE STORE REGULATIONS – regulations of the Online Store, available at the website https://www.ole.pl/.
2.1.8. ONLINE STORE – the Organizer's online store available at the website https://www.ole.pl/.
3. CONDITIONS OF PARTICIPATION IN THE PROMOTION
3.1. Participation in the Promotion is voluntary. A Participant of the Promotion can be a Customer who:
3.1.1. Has an Account in the Online Store,
3.1.2. Makes a purchase outside the Online Store.
3.1.3. The Customer may join the Promotion by purchasing Products for a specified minimum amount in the Online Store.
3.2. The Customer participating in the Promotion is obliged to provide data in accordance with the facts. In case of change of the provided data, the Customer is obliged to update them, in particular via e-mail to: sklep@ole.pl or in writing to the address: OLE.PL APOLA LIMITED PARTNERSHIP, ul. Rynek Wildecki 3/51, 61-546 Poznań.
4. PROMOTION CONDITIONS
4.1. There are two ways to take advantage of the promotion:
2 / 2 4.1.1. A customer who has an account in the Online Store places orders as a logged-in customer and if the value of completed orders exceeds the amount from the converter in point 4.3, they receive a permanent discount after exceeding the appropriate discount threshold;
4.1.2. The customer can also make a one-time quote request via email. If the value of the products included in the request or the offer proposed by the Seller, which will be presented to the customer, exceeds the thresholds indicated in point 4.3, then the customer will be granted a one-time discount for a given order placed on the basis of the offer or subsequent arrangements. The decisive factor here is the total value of the products.
4.2. Customers participating in the Promotion are given a percentage discount on the Products available in the Online Store.
4.3. The promotion is valid according to the following converter:
Value of completed orders exceeding the amount of 5000 PLN gross = discount of 5%
Value of completed orders exceeding the amount of 10,000 PLN gross = discount of 10%
4.4. The cost of delivering the Product is not included in the sales contract value.
4.5. The price reduction occurs automatically, and its amount is given before concluding the Agreement in the cart summary.
4.6. The percentage discount cannot be exchanged for cash, and only entitles the customer to receive a one-time discount referred to in point 4.3 of the Regulations.
4.7. The Loyalty Program does not combine with sales, promotions, other loyalty programs, and discounts in the Online Store.
4.8. The discount is granted to customers making purchases through the Online Store, electronically (via email) and by phone, when the value of the ordered products exceeds the monetary thresholds indicated in point 4.3. The presented offer, in the case where the value of the products exceeds a given monetary threshold – automatically includes the discount from point 4.3.
5. PERSONAL DATA
5.1. The administrator of personal data processed in connection with the implementation of the provisions of this Regulation is the Organizer. Personal data is processed in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) - hereinafter referred to as "GDPR" or "GDPR Regulation".
5.2. The Administrator processes personal data for purposes, within the scope and based on the principles indicated in this point of the Regulations. Providing personal data is voluntary, however, not providing personal data necessary to use the Promotion results in the inability to use it. The Administrator takes special care to protect the interests of the persons whose personal data he processes, and in particular is responsible and ensures that the data collected by him are: (1) processed in accordance with the law; (2) collected for specified, lawful purposes and not subjected to further processing incompatible with those purposes; (3) factually correct and adequate in relation to the purposes for which they are processed; (4) stored in a form that allows identification of the persons to whom they relate, for no longer than is necessary to achieve the purpose of processing and (5) processed in a way that ensures adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational measures. Considering the nature, scope, context and purposes of processing as well as the risk of violation of the rights or freedoms of natural persons with different likelihood and severity of the threat, the Administrator implements appropriate technical and organizational measures to ensure that the processing is carried out in accordance with this regulation and to be able to demonstrate it. These measures are, if necessary, reviewed and updated. The Administrator uses technical measures to prevent unauthorized persons from acquiring and modifying personal data transmitted electronically.
5.3. The Administrator is authorized to process personal data in cases where - and to the extent that - at least one of the following conditions is met: (1) the person to whom the data relates has consented to the processing of their personal data for one or more specific purposes; (2) processing is necessary for the performance of a contract to which the data subject is party, or to take action at the request of the person to whom the data relates, before entering into a contract; (3) processing is necessary to fulfill a legal obligation imposed on the Administrator; or (4) Stored in a form that allows the identification of the individuals to whom they relate, no longer than is necessary to achieve the processing purpose, and (5) processed in a way that ensures appropriate security of personal data, including protection against unlawful or illegal processing, accidental loss, destruction or damage, by appropriate technical or organisational means. Taking into account the nature, scope, context and purposes of processing and the risk of violation of rights or freedoms of natural persons with varying likelihood and severity of the threat, the Administrator implements appropriate technical and organisational measures to ensure that the processing complies with this regulation and that it can be demonstrated. These measures are, if necessary, subject to reviews and updates. The Administrator uses technical measures to prevent unauthorised persons from acquiring and modifying personal data transmitted electronically.
5.3. The Administrator is authorised to process personal data in cases where - and to the extent that - at least one of the following conditions is met: (1) the person to whom the data relate has consented to the processing of their personal data for one or more specific purposes; (2) the processing is necessary for the performance of a contract to which the person to whom the data relate is a party, or to take action at the request of the person to whom the data relate before entering into a contract; (3) processing is necessary to fulfil a legal obligation incumbent on the Administrator; or (4) processing is necessary for the purposes of legitimate interests pursued by the Administrator or by a third party, except in situations where the interests or fundamental rights and freedoms of the person to whom the data relate, requiring the protection of personal data, especially when the person to whom the data relate, is a child.
5.4. The processing of personal data by the Administrator always requires the existence of at least one of the bases indicated above. Specific bases for processing personal data of Website Users by the Administrator are indicated in the next point of the Regulations - in relation to a specific purpose of processing personal data by the Administrator.
5.5. The Administrator may process personal data for the following purposes, on the following bases, for the periods and in the following scope:
5.5.1. Implementation of Promotions;
5.5.1.1. the legal basis for data processing is Article 6(1)(b) of the GDPR Regulation (performance of a contract)
5.5.1.2. the data is stored for the period necessary to perform, terminate or otherwise expire the contract
5.5.1.3. maximum scope of processed data: first and last name, e-mail address, contact phone number, company name, VAT number, REGON.
5.5.2. Direct marketing
5.5.2.1. the legal basis for data processing is Article 6(1)(f) of the GDPR Regulation (legitimate interest of the administrator)
5.5.2.2. data is stored for the period of the existence of a legitimate interest pursued by the Administrator, but no longer than for the period of limitation of claims in relation to the person to whom the data relates, due to the Administrator's business activity. The limitation period is determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to conducting business activity is three years, and for a sales contract two years). The Administrator cannot process data for direct marketing purposes in the event of expressing effective objection in this respect by the person to whom the data relates
5.5.2.3. maximum scope of processed data: phone number, e-mail address;
5.5.3. Marketing
5.5.3.1. the legal basis for data processing is Article 6(1)(a) of the GDPR Regulation (consent)
5.5.3.2. data is stored until the consent for further processing of their data for this purpose is withdrawn by the person to whom the data relates.
5.5.3.3. maximum scope of processed data: first and last name / company name, phone number, e-mail address.
5.5.4. Determination, investigation or defence of claims that may be raised by the Administrator or which may be raised against the Administrator
5.5.4.1. the legal basis for data processing is Article 6(1)(f) of the GDPR Regulation
5.5.4.2. data is stored for the period of the existence of a legitimate interest pursued by the Administrator, but no longer than for the period of limitation of claims in relation to the person to whom the data relates, due to the Administrator's business activity. The limitation period is determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to conducting business activity is three years, and for a sales contract two years)
5.5.4.3. Maximum scope of processed data: full name / company name; contact phone number; e-mail address; delivery address (street, house number, apartment number, zip code, city, country), residence / business / headquarters address (if it's different from the delivery address). 5.6. It is necessary for the Administrator to use the services of external entities. The Administrator only uses services of those processors who provide sufficient guarantees to implement appropriate technical and organizational measures so that the processing meets the requirements of the GDPR Regulation and protects the rights of the individuals whose data they process. The Administrator transfers data only when necessary to achieve a given purpose of personal data processing and only to the extent necessary for its realization. Customer personal data may be transferred to the following recipients or categories of recipients: 5.6.1. Service providers supplying the Administrator with technical, IT and organizational solutions enabling the Administrator to conduct business activities, including the Website and Electronic Services provided through it (in particular, suppliers of computer software for running the Website, email and hosting providers, and software suppliers for company management and providing technical support to the Administrator) - the Administrator provides the collected personal data of the Customer to the selected supplier acting on his behalf only in case and to the extent necessary to realize a given purpose of data processing in accordance with this point 5 of the Regulations. 5.6.2. Accounting, legal and advisory service providers providing accounting, legal or advisory support to the Administrator (in particular an accounting office, a law firm or a debt collection company) - the Administrator provides the collected personal data of the Customer to the selected supplier acting on his behalf only in case and to the extent necessary to realize a given purpose of data processing in accordance with this point 5 of the Regulations. Each person has the right to control the processing of data concerning them, contained in the Administrator's data set, and especially the right to request completion, updating, rectification of personal data, temporary or permanent suspension of their processing or their removal, if they are incomplete, out-of-date, untrue or have been collected in violation of the law or are no longer necessary to achieve the purpose for which they were collected. 5.7. Right of access, rectification, restriction, deletion or transfer - the person concerned has the right to request from the Administrator access to their personal data, rectification, deletion ("right to be forgotten") or restriction of processing, and has the right to object to processing, as well as the right to transfer their data. Detailed conditions for executing the above rights are indicated in Articles 15-21 of the GDPR Regulation. 5.8. Right to withdraw consent at any time - a person whose data is processed by the Administrator on the basis of expressed consent (based on Art. 6 Para. 1 lit. a) or Art. 9 Para. 2 lit. a) GDPR Regulation), has the right to withdraw consent at any time without affecting the legality of processing which was made on the basis of consent before its withdrawal. 5.9. Right to lodge a complaint with a supervisory authority - a person whose data is processed by the Administrator has the right to lodge a complaint with a supervisory authority in the manner and mode specified in the GDPR Regulation and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Office for Personal Data Protection. 5.10. Right to object - the person concerned has the right at any time to object - for reasons related to her specific situation - to processing of her personal data based on Art. 6 Para. 1 lit. e) (public interest or task) or f) (legally justified interest of the administrator), including profiling based on these provisions. In such a case, the Administrator is not allowed to process these personal data anymore, unless he demonstrates the existence of important legally justified grounds for processing that override the interests, rights and freedoms of the person concerned, or grounds for establishing, asserting or defending claims. 5.11. Right to object in relation to direct marketing - if personal data are processed for direct marketing purposes, the person concerned has the right at any time to object to processing of their personal data for such marketing, including profiling, to the extent that the processing is related to such direct marketing. 5.12. To exercise the rights mentioned in this point 5 of the Regulations, you can contact the Administrator by sending an appropriate message in writing or by e-mail to the Administrator's address indicated at the beginning of the Regulations. CLAIMS PROCEDURE 6.1. Complaints related to the Promotion (e.g. rules, course, implementation of provisions of this Regulation) Customer may submit for example via e-mail to: sklep@ole.pl or in writing to the address: OLE.PL APOLA LIMITED PARTNERSHIP, Rynek Wildecki 3/51, 61-546 Poznań. 6.2. It is recommended to provide as much information and circumstances regarding the subject of the complaint in the complaint description as possible, especially the type and date of occurrence of irregularities and contact details – it will facilitate and speed up the consideration of the complaint by the Organizer. The requirements given in the previous sentence are only a recommendation and do not affect the effectiveness of complaints submitted omitting the recommended complaint description. 6.3. The Organizer responds to the complaint immediately, no later than within 14 days from the day of submitting the complaint. FINAL PROVISIONS 7.1. The law applicable to the Promotion Regulations is Polish law and the Polish language. 7.2. The Organizer reserves the right to make changes to the Regulations for important reasons, that is: changes in legal provisions in the scope to which these changes affect the implementation of the provisions of these Regulations. The amended regulations bind the Customer, if the requirements specified in Art. 384 and 384[1] of the Civil Code have been complied with, i.e. the Customer has been properly informed about the changes and has not terminated participation in the Promotion within 14 days from the date of notification. In case the change of the Regulations results in the introduction of any fees, the Customer who is a consumer has the right to withdraw from the contract. Changing the Regulations does not affect already concluded sales contracts. 7.3. In matters not covered by these Regulations, the provisions of the Civil Code and other relevant provisions of generally applicable Polish law apply.